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Meet Our Staff

Steve Conroy


Sales/Finance Manager

Years at Dependable: All of them


Steve is the Owner of Dependable Auto Sales and has taken pride in serving our community of Broome County and beyond since the doors opened. We believe that a person should be taken care of from start to finish with a dependable car. Even after they buy his mission is to help them keep their investment safe by giving them access to our honest Service Department. And NO- You don’t HAVE to buy from us to get work done at our shop. We invite everyone to come in for maintenance.

A big reason why our customers often buy their 1st, 2nd, 3rd, 4th, and so on cars with us. One of the greatest compliments we get is when we see our customers move bring in new generations. We’ve had the opportunity to heartwarmingly serve grandparents, their children, and their children’s children with the dependable name.

A long time partner in the community, his mission boils down to one thing- Giving people honest and Dependable work in Vehicle Sales, Service, and Detailing. Dependable is much more than just a name.

Thank you for being a part of our Dependable family.

Todd Birtch

Sales/Finance Manager

Years at Dependable: 7 Years


The first face you see when you walk through our doors is Todd Birtch. If you hear good jokes (or bad ones) it’s coming from his office. He came to as a seasoned industry veteran who knows EVERYTHING there is to know about vehicle financing and cars all around. He’s an honest to the bone “Car Guy”.

Todd will make sure that you feel comfortable with your purchase AND your choice of lender. Todd has a love for the Jeep Wrangler Rubicon Unlimited. If you’re looking to go with a Jeep, he has every answer to every question you could think of.

Eldon Tracy

Vehicle Technician

Years at Dependable: 17 Years


If you’ve been to the shop. You most likely have met Eldon. Eldon has put in over 17 years with us and hasn’t slowed down one bit. He’s an incredibly hard worker and we’re honored to have him as part of our Service Staff.

Outside of Dependable Auto Eldon’s favorite thing to do is ride ATVs. If he could pick up any car in the world he’d go with a 1979 GMC Sierra 4x4 to match his ‘79 Sierra 2x4.

Mike Rose

Vehicle Technician

Years at Dependable: Since We Opened Our Doors (1989)


Mike Rose is one of the staples of the Dependable Auto Service Team. With 30 years of experience he’s seen a thing or two and knows exactly how to get your vehicle on the road without doing all of that unnecessary work the other guys tell you that you “need” to jack your price up. If you see Mike out of the shop, you’ll probably see him at a craft brewery enjoying a locally made brew.

If he could have any vehicle in the world right now it would be a Grady-White Fisherman Series boat! (Not a bad choice, Mike!)

Brandon Hall

Vehicle Technician

Years at Dependable: 2 Years


Brandon is one of our Service Techs and has been a great addition to our team since he joined. He’s incredibly skilled and a hard worker to his bones.

We asked him if he could have any car in the world, what would he take the keys to? He picked the Chevy Camaro.

Matt Swagler

Vehicle Reconditioning

Years at Dependable: 8 Years


Matt is our hidden gem and one of the greatest Vehicle Reconditioners in the game. He can take any vehicle and bring it to an impeccable showroom condition.

If Matt could cruise down the road in any vehicle in the world it would be a sweet Dodge Viper. When he’s not at work you can catch him hanging out with his friends and watching UFC.

Mike Doty

Service Writer

Years at Dependable: About a Year


Mike acts as a liaison between our customers and service staff. Making sure that all of our customers are properly communicated to, and understand everything happening to their vehicles and why.

Mike has a long history and love for the motorsports industry which fuels his passion for his job here at Dependable. If Mike could be driving any car in the world it would be a 33 Ford Coupe Pro Street